A tec Field Service Teams—comprised of FSRs, engineers, technicians, and logisticians at Atec, Vital Link and Celtech—are deployed worldwide to support and repair test systems and hush houses for the US military and NASA. Our expertise in engine test and maintenance uniquely positions us for long term sustainment of US military, Allied forces, and commercial aircraft. Our IDIQ contracts extend lifespans for legacy equipment and prioritize timely maintenance and repairs of our customers’ engine fleets.
RESPONSIVENESS, SUSTAINMENT AND VALUE
Test Stands IDIQ
Atec is the USAF’s IDIQ contractor for T-20 and T-21 test stand repair, support and refurbishment. Our subsidiary, Celtech, held the USAF worldwide IDIQ Contract for over 10 years, and Atec has been supporting the test stand IDIQ contract for the past 8 years. We maintain central coordination of our USAF IDIQ through Warner Robbins Air Logistics Center (WRALC).
Hush House & Noise Suppressor IDIQ
Our subsidiary, Vital Link, is USAF’s IDIQ contractor for Hush House repairs, refurbishment, and relocation services. VLI has refurbished & relocated over fifty Noise Suppressors/Engine Test Cells and USN Aircraft Acoustical Enclosures. Vital Link has been providing test enclosure support since the 1990s and has developed such leading-edge products as ultra-quiet cabs, Exhaust Sound Attenuation Kits (ESAK) augmentor packing, noise abatement panels, and door and facility controls.
Naval Engine Test Systems IDIQ
Atec’s NETS is the USN’s IDIQ contractor for Data Acquisition Systems (DAS) and Engine Test system support and maintenance. This contract is to repair and maintain the JETI, SETI, TPTI and related DAS and Test systems. A spares depot is maintained at Cherry Point, NC. Repairs, installs, inspections, programming, shipboard support and factory manufacture are covered under the program.
Our 24/7 Hotline is a toll-free number that Maintainers and Operators call for urgent support with problems and questions in the field. It is a proven, closed-loop, follow-up assured, manned data-collecting process for dealing with urgent customer inquiries. When a call comes in, the caller is patched real time to our live Field Service Representatives. We also have additional engineers and technical support staff that can assist the FSRs with unique problems. A good percentage of Hotline calls are solved over the phone, but if additional help is needed, a PWS is opened stating the specific work and schedule that needs to be completed. Our FSR’s are often retired/ex military and are very familiar with the equipment, needs, and the IDIQ contracts. Many calls have led to equipment being shipped to Atec, Celtech or Vital Link for repairs, or site visits by our field teams where additional problems are often discovered and addressed. Since the Hotline’s inception, we have received, responded, and resolved hundreds of issues. Call us with your urgent engine test problem.
The Atec companies are experienced in engine test and support for the following aircraft: